Customer Service Contact Information

Customer service phone numbers

Customer service

Electricity contract

0200 19000Local network charge/mobile charge

Mon - Fri 8-17

Electricity contracts, advice, billing

From abroad:
+ 358 10 4566 080

Moving

Muuttopuhelin, House movers’ customer service

0200 80000

Local network charge/mobile charge

Mon - Fri 8-20, Sat  9-16

From abroad +358 10 45 66100

Solar charge

Customer Support

0200 99330

Local network charge/mobile charge

Mon - Fri 8-17

Lähisähkö, Home Charging, Fiksu products, SmartLiving, Solar production From abroad
+358 10 45 66260

Vehicle charging

Charge & Drive

0800 1 99055 Free of charge
Mon - Sun 24 h

Charge & Drive-network

Home Charging:
0200 99330

Local network charge/mobile charge
Mon - Fri 8-17

District heating

District Heating

0200 19009 Local network charge/mobile charge

Mon - Fri 8 - 17

Contracts, advice, billing

From abroad
+358 10 452 9456

District heating outage

District heating outages

0800 1 90090

Free of charge

Mon - Sun 24 h

Tell us about the problem with the district heating supply

Contact by email

Mailing address

You can also send mail:

Fortum Asiakaspalvelu Oy
PL 100
00048 FORTUM