Customer Service Contact Information
Customer service phone numbers
Electricity contract
0200 19000Local network charge/mobile charge
Mon - Fri 8-17
Electricity contracts, advice, billing
From abroad:
+ 358 10 4566 080
Muuttopuhelin, House movers’ customer service
Local network charge/mobile charge
Mon - Fri 8-20, Sat 9-16
From abroad +358 10 45 66100
Customer Support
Local network charge/mobile charge
Mon - Fri 8-17
Lähisähkö, Home Charging, Fiksu products, SmartLiving, Solar production From abroad
+358 10 45 66260
Charge & Drive
0800 1 99055 Free of charge
Mon - Sun 24 h
Charge & Drive-network
Home Charging:
0200 99330
Local network charge/mobile charge
Mon - Fri 8-17
District Heating
0200 19009 Local network charge/mobile charge
Mon - Fri 8 - 17
Contracts, advice, billing
From abroad
+358 10 452 9456
District heating outages
Free of charge
Mon - Sun 24 h
Tell us about the problem with the district heating supply
Mailing address
You can also send mail:
Fortum Asiakaspalvelu Oy
PL 100
00048 FORTUM